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Terms of Service

INR 3000/- refundable security deposit per room to be paid at the time of check in by cash.


*Note: Two pet charges of INR 3000/- is applicable and the balance amount payable at the time of check in.

  • We request you to kindly support us by not bringing outside food.

  • Check In Time: 2pm & Check Out Time: 11am.

  • late checkout charges applicable- beyond 11 am, half day charges. Beyond 3 pm full day charges applicable strictly.

  • Breakfast timing 8 AM to 10 AM. After 10 AM breakfast is chargeable at ala – carte rate.

  • Rooms are not blocked or confirmed Until and unless advance payment is received.

  • Confirmation of rooms subject to availability at the time of confirmation.

  • 100% advance mandatory for the confirmation.

  • Advance & security deposit is mandatory to confirm the booking or stay.

Bank Details

  • Account Name: Rumourss Sky Villa and Resorts

  • Bank Name: HDFC Bank

  • Account Type: CA

  • Account Number: 50200047689095

  • IFSCode: HDFC0000012

  • Branch: Prabhadevi, Mumbai

Pet Policy

  • One Pet allowed per room. Pet Charges 1500/-

  • Pet owners have to clean dirt created by pets.

  • Hygiene is must for the pet.

  • Pet Should be human friendly.

  • Any special pet food unavailable.

  • Pet should be leashed during moving out from the room in the public areas.

  • Pets are not allowed in swimming pool.

  • Pets should not create any nuisance and damages in the property.

Inclusions with the special offered tariff

  • Accommodation in a well furnished room with modern amenities.

  • Modernized bathroom.

  • Standard Toiletries.

  • Complimentary Wifi.

  • Mini Fridge in room.

  • Air Condition in room.

  • Led with cable channels.

  • Complimentary Tea/Coffee maker in the room.

  • Complimentary bottle of water in the room.

  • Electronic Safe locker facility in the room.

  • Two child till six years age complimentary without extra mattress.

  • Hot & cold water facility. (Hot water is available by geyser facility)

Terms & Conditions

  • Check In Time: 2:00 PM & Check Out Time: 11:00 AM

  • Late checkout charges applicable beyond 11 am half day charges. Beyond 3 pm full day charges applicable strictly.

  • Early morning check-in & late check –out is always subject to availability & duly chargeable.

  • Cheque/DD/Online transfer to be in the favor of Rumourss Sky Villa & Resorts LLP.

  • Rooms subject to availability at the time of confirmation.

  • Due to any technical or any unavoidable circumstances if hotel has to cancel the booking advance booking deposit shall be refunded to guest.

  • The advance payment will be non refundable & will be carried forward as credit balance.

  • Saturday's/long weekend/any holiday bookings non-refundable.

  • For full refund of any immediate person's death in the family (spouse, children, parents only). Death certificate submission is mandatory for the refund. Terms & conditions applied.

In case of group bookings

  • No refund for less than one month cancellation.

  • 20% amount will be deducted as cancellation charges for cancellation before one month.

  • Guests are requested to take care of linens e.g. bed sheets, duvet covers, towels etc. Kindly save the linens from food spills, cosmetic make up items, flower petals marks, cigarette burns, beverages stains etc.

  • Any spoilages/damages/breakages will attract charges as decided by the management. The damage charges has to be paid immediately.

  • Swimming depth is 4ft 5 inches. Swimming pool timing 7am-7pm. After 07.00pm swimming pool usage at your own risk. Children below 16 years must be accompanied with parents/guardians.

  • All guests are requested to maintain civic rules. Creating nuisance strictly not allowed. Any misbehavior may lead to force check out of guests. The bills has to be paid by guest on the spot immediately.

  • Consuming Alcohol in public area is Prohibited.

  • Hookah Strictly prohibited.

  • Guests are requested to produce the confirmation voucher at the time of check-in.

  • Visitors are not allowed after 9pm.

  • Rights of admission is reserved.

  • Each guests are requested to submit his/her valid id proof(Aadhar card/Voter id/Driving License/Passport) during check in as address proof. Pan Card is not allowed.

  • Foreigners are required to produce valid passport, visa/registration permits at the time of check in. Without valid documents guest registration will be denied. No refund on cancellation for this refund.

  • Any damage to the property will be chargeable.

  • Any amendment of stay (extension of stay, etc.) will be arranged as per availability.

  • Rumourss Sky Villa & Resorts reserves the rights to amend it's policies as & when required without any prior notice.

  • Drivers accommodation unavailable.

  • Our resort is pet friendly & eco friendly.

  • Any dispute under lonavala jurisdiction.